Monday, August 14, 2017

Her Majesty's Revenue and Customs has refused to record my complaint about serious staff misconduct which was sent to them by the Independent Police Complaints Commission? (WITH UPDATE 16/8/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 17 August (8.16am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 17/8/2017 RE: 130th Internet cut since 26 May 2017)."

18 August (3.16pm): We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. With a then unprecedented 6 internet cuts on 6 July; 6 cuts on 22 July; 6 cuts on 4 August; 5 cuts on 16 August; 1 cut so far today (as of 18 August at 3.16pm).

1. 121st 8 August 2017, 2.02pm
2. 122nd 8 August 2017, 3.24pm
3. 123rd 8 August 2017, 10.45pm
-----------------------------------------
4. 124th 9 August 2017, 12.49pm
5. 125th 9 August 2017, 3.14pm
-----------------------------------------
6. 126th 16 August 2017, 10.46am
7. 127th 16 August 2017, 11.01am
8. 128th 16 August 2017, 7.02pm
9. 129th 16 August 2017, 8.16pm
10. 130th 16 August 2017, 9.12pm
-----------------------------------------
11. 131st 18 August 2017, 2.02pm

The War on Free Expression






HMRC Customer Service Manager for PAYE and Self Assessment: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record" [emphasis added].

It is our single indisputable narrative going forward that Declan and I are being harassed even by Her Majesty's Revenue and Customs (HMRC). This morning I received an email from HMRC Pay As You Earn (PAYE) and Self Assessment that was no more than a version of a letter dated 4 August 2017 that I received from them last Saturday. I complained later on Saturday to the Independent Police Complaints Commission (IPCC) about serious misconduct by HMRC staff involving criminal or near criminal behaviour. I not only complained about HMRC PAYE & SA updating my address on 11 July without my permission, but also their subsequent closure of my Self Assessment account based upon "fabricated hearsay evidence which no independent judiciary would accept". If HMRC do not write to me, or write to me to say my complaint has not been recorded by them, I have a right of appeal to the IPCC against the non-recording of my complaint. It remains uncertain whether or not HMRC has refused to record my complaint:

For the attention of Jon Thompson, Chief Executive and Permanent Secretary of HM Revenue and Customs

John Hughes
Customer Service Adviser
HM Revenue and Customs

Address removed for email


14 August 2017

Dear Mr Hughes,

Thank you for your call this morning. I understand that HMRC may not have refused to record my complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour, which the Independent Police Complaints Commission sent to your Professional Standards Department or equivalent on 12 August.

Yours sincerely,

Maria Dolores Heavey
NINO: [number removed]

Re: Her Majesty's Revenue and Customs

Complaint about serious staff misconduct involving criminal or near criminal behaviour overseen by the Independent Police Complaints Commission.

12 August 2017

This morning I received the attached letter dated 4 August 2017 from HMRC PAYE & Self Assessment. Please treat this complaint as a complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour.

I wish to complain about the updating of my address by HMRC PAYE & SA on 11 July 2017, which was done without my authority. By email dated 9 July 2017, I specifically informed HMRC PAYE & SA that my address had not changed and that such an update may result in the suspension of my husband's Housing Benefit. Nonetheless, HMRC PAYE & SA updated my address against my expressed wishes and with no regard for the detrimental effect this may have on myself and my husband.

I also wish to complain about the then subsequent closure of my Self Assessment account by HMRC PAYE & SA on the grounds that I told them I was self-employed. I have never told HMRC that I am self-employed. The closure of my SA account could only, therefore, have been based on fabricated hearsay evidence which no independent judiciary would accept. HMRC PAYE & SA have reopened my SA account and updated their records to show that I am not self-employed, but they have not provided any evidence to support the closure of my SA account in the first instance.

I am looking for HMRC Professional Standards to uphold this complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour.

As soon as I can I will publish the letter dated 4 August 2017 that I received from HMRC last Saturday; see my previous blog post, Is this letter I received from HM Revenue and Customs this morning so outrageous that TinyPic will no longer permit me to upload images or videos to their website? (WITH UPDATE - DAY 3 14/8/2017). We are well familiar with the IPCC. For example, Declan complained to the IPCC about the police investigation into the removal of our flat door in 2012. It was the IPCC's finding on that occasion that since our then landlady had subsequently signed an undertaking to the County Court promising not to harass us, there was no requirement for the Metropolitan Police Service to take further action.
Re: Removal of our flat door

Paragraph 23(ii) of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

23(ii) On 21 August 2012, Ms McKenzie signed an undertaking to the County Court promising not to harass the Applicant and his wife following her builder's removal of the door to their flat (see Annex 9, p. 31). The Independent Police Complaints Commission later upheld the Applicant's appeal against the police investigation of the incident "on information only", stating that "no further action is required by the force in this instance".



UPDATE 17 August (8.50am): In my previous blog post I publish the content of the letter dated 4 August 2017 that I received from HMRC last Saturday, 12 August. However, I cannot publish the letter itself because since I received it, I haven't be able to upload images or videos to TinyPic (an unprecedented 6-day block to date). No response either from TinyPic to this report of mine following my receipt of this now-infamous HMRC letter:

12 August 2017

Dear TinyPic,

I cannot upload any images to the TinyPic website on any of four laptops. I run Windows 7 and 10.

When I try to upload an image all I get is "This image or video has been moved or deleted". Please see the attached screenshot.

Thank you in advance for your assistance in this matter.

Regards,
Lola Heavey



From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

Saturday, August 12, 2017

Is this letter I received from HM Revenue and Customs this morning so outrageous that TinyPic will no longer permit me to upload images or videos to their website? (WITH UPDATE - DAY 6 17/8/2017)

Re: Blocks on public access to our Church and State website since 26 July 2016

From my earlier blog post's Update 17 August (8.16am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 17/8/2017 RE: 130th Internet cut since 26 May 2017)."

17 August (11.35pm): 664 blocks on public access to our Church and State website since 26 July 2016 (111 blocks last year). See my blog post of 16 January, The blocks on public access to our Church and State website continue unabated (WITH UPDATE 17/8/2017 RE: 661st block since 26 July 2016). An unprecedented escalation of 52 blocks in one week at the end of April that kicked off with our focus on Denmark's cartoon crisis. 30 blocks last week; 17 blocks this week; 3 blocks yesterday; 3 blocks so far today (as of 17 August at 11.35pm).

1. 636th 13 August 2017, 12.32am
2. 637th 13 August 2017, 3.45am
3. 638th 13 August 2017, 4.47am
4. 639th 13 August 2017, 6.39am
5. 640th 13 August 2017, 8.10am
6. 641st 13 August 2017, 9.50am
7. 642nd 13 August 2017, 3.16pm
8. 643rd 13 August 2017, 5.58pm
9. 644th 13 August 2017, 6.52pm
-----------------------------------------
10. 645th 14 August 2017, 3.40am
11. 646th 14 August 2017, 4.01am
12. 647th 14 August 2017, 6.38am
13. 648th 14 August 2017, 8.08am
14. 649th 14 August 2017, 2.01pm
15. 650th 14 August 2017, 3.03pm
-----------------------------------------
16. 651st 15 August 2017, 12.03am
17. 652nd 15 August 2017, 1.56am
18. 653rd 15 August 2017, 3.39am
19. 654th 15 August 2017, 5.34am
20. 655th 15 August 2017, 10.51pm
21. 656th 15 August 2017, 3.11pm
22. 657th 15 August 2017, 4.34pm
23. 658th 15 August 2017, 6.45pm
-----------------------------------------
24. 659th 16 August 2017, 3.11am
25. 660th 16 August 2017, 4.34am
26. 661st 16 August 2017, 6.45am
-----------------------------------------
27. 662nd 17 August 2017, 12.05pm
28. 663rd 17 August 2017, 2.53pm
29. 664th 17 August 2017, 10.46pm

The War on Free Expression






HMRC Customer Service Manager for PAYE and Self Assessment: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record" [emphasis added].

We thought that it was bad enough when Her Majesty's Revenue and Customs (HMRC) updated my address without my authority on 11 July; this despite the fact that I specifically informed HMRC Pay As You Earn (PAYE) and Self Assessment that my address had not changed and that such an update may result in the suspension of our Housing Benefit. Then I received a letter from HMRC PAYE & SA stating that they had closed my Self Assessment account; this despite the fact that I never told HMRC that I was self-employed. Perhaps they had the termination of our housing benefit in mind when they closed my SA account, if not also creating trouble for Declan in Companies House. I have completed the Independent Police Complaints Commission's online complaints form for transmission by the IPCC to the Professional Standards Department of HMRC (see my previous blog post published this afternoon). I did this after receiving a letter dated 4 August 2017 from HMRC this morning. Within minutes of receiving the letter, I discovered that I could not upload images or videos to the TinyPic website on any of our four laptops. Is this letter from HMRC so outrageous that TinyPic will no longer permit me to upload images or videos to their website?

4 August 2017

Dear Mrs Heavey

Thank you for your telephone call of 3 August 2017.

I am sorry we closed your Self Assessment account and for the concern, we have caused you and Mr Heavey.

I spoke with Mr Heavey on 3 August 2017. I confirmed we have reopened your SA account and updated our records to show that you are not Self Employed.

We will not to (sic) update your address unless we receive written confirmation from you.

If you tell other government departments about a change to your address, our systems will automatically update your records.

If you have any further enquiries regarding the above, please write to at (sic) the above address or call me on 03000 513264. I will be happy to help.

Yours sincerely

Mr D Buchanan
Customer Service Adviser

My previous blog post (12.46pm): Independent Police Complaints Commission: My Complaint about serious misconduct by HM Revenue and Customs staff involving criminal or near criminal behaviour (WITH UPDATE 12/8/2017)

DAY 6 UPDATE 17 August (8.30am): I still cannot upload images or videos to TinyPic - an unprecedented 6-day block to date. No response either from TinyPic to this report of mine last Saturday morning:

12 August 2017

Dear TinyPic,

I cannot upload any images to the TinyPic website on any of four laptops. I run Windows 7 and 10.

When I try to upload an image all I get is "This image or video has been moved or deleted". Please see the attached screenshot.

Thank you in advance for your assistance in this matter.

Regards,
Lola Heavey



From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

Independent Police Complaints Commission: My Complaint about serious misconduct by HM Revenue and Customs staff involving criminal or near criminal behaviour (WITH UPDATE 12/8/2017)

Re: Blocks on public access to our Church and State website since 26 July 2016

From my earlier blog post's Update 10 August (6.50pm):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 10/8/2017 RE: 125th Internet cut since 26 May 2017)."

12 August (10.16am): 634 blocks on public access to our Church and State website since 26 July 2016 (111 blocks last year). An unprecedented escalation of 52 blocks in one week at the end of April that kicked off with our focus on Denmark's cartoon crisis. 7 blocks on 10 August; 4 blocks yesterday; 3 blocks since midnight today.

621st 10 August 2017, 7.19am
622nd 10 August 2017, 10.01am
623rd 10 August 2017, 1.26pm
624th 10 August 2017, 3.45pm
625th 10 August 2017, 5.32pm
626th 10 August 2017, 8.40pm
627th 10 August 2017, 9.32pm
628th 11 August 2017, 4.00am
629th 11 August 2017, 6.35am
630th 11 August 2017, 8.00am
631st 11 August 2017, 11.25pm
632nd 12 August 2017, 12.38am
633rd 12 August 2017, 2.22am
634th 12 August 2017, 8.17am

The War on Free Expression






HMRC Customer Service Manager for PAYE and Self Assessment: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record" [emphasis added].

I am using the Independent Police Complaints Commission's complaints system to complain about Her Majesty's Revenue and Customs (HMRC). My completed form goes direct to the Professional Standards Department of HMRC to be dealt with.

Re: Her Majesty's Revenue and Customs

Complaint about serious staff misconduct involving criminal or near criminal behaviour overseen by the Independent Police Complaints Commission.

12 August 2017

This morning I received the attached letter dated 4 August 2017 from HMRC PAYE & Self Assessment. Please treat this complaint as a complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour.

I wish to complain about the updating of my address by HMRC PAYE & SA on 11 July 2017, which was done without my authority. By email dated 9 July 2017, I specifically informed HMRC PAYE & SA that my address had not changed and that such an update may result in the suspension of my husband's Housing Benefit. Nonetheless, HMRC PAYE & SA updated my address against my expressed wishes and with no regard for the detrimental effect this may have on myself and my husband.

I also wish to complain about the then subsequent closure of my Self Assessment account by HMRC PAYE & SA on the grounds that I told them I was self-employed. I have never told HMRC that I am self-employed. The closure of my SA account could only, therefore, have been based on fabricated hearsay evidence which no independent judiciary would accept. HMRC PAYE & SA have reopened my SA account and updated their records to show that I am not self-employed, but they have not provided any evidence to support the closure of my SA account in the first instance.

I am looking for HMRC Professional Standards to uphold this complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour.

8 August: HM Revenue and Customs: It is our single indisputable narrative going forward that we are being harassed even by HMRC (WITH UPDATE 11/8/2017)

We are well familiar with the IPCC; for example, in 2012, Declan complained to the IPCC about the police investigation into the removal of our flat door.
Re: Removal of our flat door

Paragraph 23(ii) of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

On 21 August 2012, Ms McKenzie signed an undertaking to the County Court promising not to harass the Applicant and his wife following her builder's removal of the door to their flat (see Annex 9, p. 31). The Independent Police Complaints Commission later upheld the Applicant's appeal against the police investigation of the incident "on information only", stating that "no further action is required by the force in this instance".



UPDATE 12 August (5.11pm): As soon as I can, I will publish the letter dated 4 August 2017 that I received from HMRC this morning. One of their Customer Service Advisers writes: "[W]e have reopened your SA account and updated our records to show that you are not Self Employed." Surely this letter is not so outrageous that I can no longer upload images or videos to TinyPic? This is my report to TinyPic this morning:

12 August 2017

Dear TinyPic,

I cannot upload any images to the TinyPic website on any of four laptops. I run Windows 7 and 10.

When I try to upload an image all I get is "This image or video has been moved or deleted". Please see the attached screenshot.

Thank you in advance for your assistance in this matter.

Regards,
Lola Heavey



From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

Tuesday, August 08, 2017

HM Revenue and Customs: It is our single indisputable narrative going forward that we are being harassed even by HMRC (WITH UPDATE 11/8/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 10 August (6.50pm):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 10/8/2017 RE: 125th Internet cut since 26 May 2017)."

11 August (8.30am): We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. With a then unprecedented 6 internet cuts on 6 July; 6 cuts on 22 July; 6 cuts on 4 August; none since midnight today (as of 11 August at 8.30am).

102nd 4 August 2017, 10.19am
103rd 4 August 2017, 12.02pm
104th 4 August 2017, 2.03pm
105th 4 August 2017, 5.32pm
106th 4 August 2017, 8.58pm
107th 4 August 2017, 11.47pm

The War on Free Expression




HMRC Customer Service Manager for PAYE and Self Assessment: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record" [emphasis added].

We thought that is was bad enough when HM Revenue and Customs (HMRC) updated my address without my authority on 11 July; see my blog post of 13 July, HM Revenue and Customs: My Self-Assessment address has been updated by HMRC without my authority and Declan has just been informed by Newham Council that our Housing Benefit may be suspended as a result (WITH DOUBLE UPDATE 14/7/2017). Then last Thursday I received a letter from HMRC Pay As You Earn (PAYE) and Self Assessment stating that HMRC had closed my Self Assessment record. Taking HMRC Customer Service Manager (PAYE and SA) John Fitzpatrick at his written word (quoted above), my Self Assessment record was unjustifiably closed on the ground of fabricated hearsay evidence which no independent judiciary would accept; see my blog post of 3 August, My Stage 2 complaint re the unauthorised updating of my address by HM Revenue and Customs includes the issue of the unjustified closure of my Self Assessment record by the Customer Service Manager for PAYE and Self Assessment (WITH UPDATE 4/8/2017). Declan copied HMRC Chief Executive Jon Thompson into this unacknowledged email last Friday to Secretary of State for Work and Pensions David Gauke for our indisputable narrative going forward that we are being harassed even by HMRC:

For the attention of Jon Thompson, Chief Executive and Permanent Secretary of HM Revenue and Customs

The Rt Hon David Gauke MP
Secretary of State for Work and Pensions
Department for Work and Pensions

Address removed for email

4 August 2017

BY EMAIL AND RECORDED POST


National Insurance Number (NINO): [number removed]
Unique Taxpayer Reference (UTR): [number removed]

Dear Secretary of State,

Incorrect notifications regarding a change in address

I refer to the attached letter from Newham Benefits Service (NBS). Since October 2016, NBS have twice suspended my Housing Benefit because on both occasions they were informed by the Department for Work and Pensions (DWP) that I had vacated.

My home address since 17 May 2014 has been and remains 71 Queens Road West, London E13 0PE. This is also the address on my Self Assessment record with HM Revenue and Customs (HMRC) since 17 February 2017. The address of the non-profit-making company limited by guarantee that I incorporated on 18 January 2011, Network for Church Monitoring, is Suite 101 254 Pentonville Road, London N1 9JY. This address is based on the company's registration details since 8 November 2016.

On 11 July 2017, HMRC updated my home address on my wife's Self Assessment record without her authority. I am informed by NBS that they have not received any notification regarding a change in address from HMRC or the DWP. I am writing to you to clarify the situation and impress upon you the detrimental effect any incorrect notification may have. I am also copying HMRC Chief Executive Jon Thompson into this email.

Neither my wife nor myself is self-employed; that is, contrary to HMRC's latest assertion that my wife told them she is self-employed on PAYE income. My wife has made a Stage 2 complaint against HMRC on both the unauthorised updating of her address on 11 July by HMRC PAYE and Self Assessment and on the subsequent issue of the unjustified closure of her Self Assessment record by HMRC's Customer Service Manager for PAYE and Self Assessment based on fabricated hearsay evidence which no independent judiciary would accept.

If the DWP have any further questions regarding this email please do not hesitate to contact me, the easiest way to do so is to email me at dheavey@gmail.com.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring

"Let me recommend an important web site - churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out." Edd Doerr, President, Americans for Religious Liberty

7 July: Complaint to the CEO of Royal Mail: Has Royal Mail declared open warfare on our incoming mail? And this question is raised on top of Internet cuts that are going out of control (WITH DOUBLE UPDATE 10/7/2017)

As Declan points out in his email above to David Gauke, Newham Council have twice suspended our Housing Benefit because on both occasions they were informed by the Department for Work and Pensions that we had vacated. The first time this happened, last October, Declan was summoned to a full-blown investigation by Newham Benefits Service. He produced a bundle of 57 pages with a number of further documents, and was interrogated for over an hour and a half by a Senior Council Tax and Benefits Officer before our Housing Benefit was de-suspended. We have absolutely no idea what we could be looking at this time around. (Declan wrote the pre-action letter below in respect of the second such suspension last February.) Suspensions can also last any period of time and the tenant pursued for rent for the length of the suspension.

Click to enlarge

Click to enlarge

UPDATE 9 August (10.12am): Nothing from the Department for Work and Pensions (DWP). I am also still waiting for written assurance from HMRC that my address will not be updated by them again without my authority, and that the issue of the unjustified closure of my Self Assessment record by the Customer Service Manager for PAYE and Self Assessment will be handled by HMRC in accordance with the appropriate laws. We are in two minds whether or not to complain to the Independent Police Complaints Commission (IPCC) about serious staff misconduct, on the part of HMRC, involving criminal or near criminal behaviour.

UPDATE 11 August (8.36am): Still nothing from the DWP, and I have not received so much as an acknowledgement from HRMC to my Stage 2 complaint last week. Declan has phoned the IPCC. They told him that I can complain to them if we want to, that they would then contact HMRC for the recording of my complaint. I have downloaded the IPCC complaint form! We have chosen "corruption" from the list of options HMRC provide on their website for serious staff misconduct involving criminal or near criminal behaviour. Newham Council's threat to suspend our Housing Benefit for the third time since last October remains as apparent as ever. They write: "As previously explained once we receive notification of a change in your circumstance that may affect your entitlement our procedure is to suspend the claim to avoid an incorrect payment."

29 November 2016: Will it take the Independent Police Complaints Commission to protect our address with HM Revenue and Customs? (WITH UPDATE 22/12/2016).


Re: Investigatory Powers Tribunal

The Investigatory Powers Tribunal (IPT) dismissed Declan's complaint against the secret services on papers in less than three weeks, on 1 September 2011, stating that it was "obviously unsustainable". This is paragraph 11 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

11. The IPT was created in October 2000 by the Regulation of Investigatory Powers Act and given the power to investigate any complaints against GCHQ, MI5 or MI6, as well as complaints about surveillance operations mounted by the police or any other public bodies. On 5 March 2014 the Guardian reported that the tribunal, which claims to be completely independent of the UK Government, is secretly operating from a base within the Home Office, by which it is funded. The newspaper found that the IPT had investigated about 1,500 complaints, and upheld only 10; five of these concerned members of one family who had all lodged complaints about surveillance by their local council. No complaint against any of the intelligence agencies had ever been upheld. The discovery that the IPT is lodged within a Whitehall department fuelled criticisms of the tribunal that had been levelled by rights groups, lawyers and complainants. The IPT's critics complain that the secrecy is excessive and that its procedures are stacked so heavily in favour of the government and against complainants that it is fundamentally unfair. According to the Guardian, some senior lawyers have described the IPT as "Kafkaesque", while one eminent barrister has dismissed it as "a kangaroo court". The newspaper also reports that as a consequence of the secrecy surrounding the tribunal and the perception that it is unfair, many would-be complainants spurn it.

Click to enlarge

From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

Monday, August 07, 2017

One of two laptops I work on has been removed from the internet. Declan's two laptops are working fine (WITH DOUBLE UPDATE 7/8/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 6 August (7.35pm):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 6/8/2017 RE: 116th Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. With a then unprecedented 6 internet cuts on 6 July; 6 cuts on 22 July; 6 cuts on 4 August; 5 cuts yesterday; 4 cuts so far today (as of 6 August at 7.35pm).

113th 6 August 2017, 12.46pm
114th 6 August 2017, 2.35pm
115th 6 August 2017, 3.50pm
116th 6 August 2017, 5.02pm

The War on Free Expression


UK Government Communications Headquarters (GCHQ)

Since I woke up this morning, I have had no access to the internet on one of two of my laptops. Declan's two laptops are working fine. The worst attack of this sort that we have experienced to date was in September 2016; see my blog post of 22 September 2016, All three of our laptops are targeted in an unprecedented attack: I have to use the deep web Tor Browser to post on Facebook (VIDEO). I am currently developing my Howard Bloom page. Bloom has been called "next in a lineage of seminal thinkers that includes Newton, Darwin, Einstein, [and] Freud" by Britain’s Channel4 TV, "the next Stephen Hawking" by Gear Magazine, and "The Buckminster Fuller and Arthur C. Clarke of the new millennium" by Buckminster Fuller’s archivist.



We are once again reminded of the removal of our flat door in 2012.
Re: Removal of our flat door

Paragraph 23(ii) of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

On 21 August 2012, Ms McKenzie signed an undertaking to the County Court promising not to harass the Applicant and his wife following her builder’s removal of the door to their flat (see Annex 9, p. 31). The Independent Police Complaints Commission later upheld the Applicant’s appeal against the police investigation of the incident "on information only", stating that "no further action is required by the force in this instance".



UPDATE 7 August (1.20pm): We are still reduced to three laptops. We have absolutely no idea where this attack is going, but for the time being I will be updating this blog post every couple of hours or so. My latest Howard Bloom extraordinaire: The Struggle For Europe.

UPDATE 7 August (2.42pm): I have my laptop back! At the moment Declan has two laptops connected to the internet and so do I.



Re: Government Communications Headquarters (GCHQ)

Paragraph 12 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

12. It is important to underscore that the discriminatory surveillance suffered by the Applicant and his wife is not an isolated event. Rather, it is emblematic of a larger pattern of surveillance by law enforcement officials in the UK that has been well-documented by international and domestic human rights bodies. For example, GCHQ's Joint Threat Research Intelligence Group (JTRIG) specialises in the "4 D's": deny, disrupt, degrade, deceive. It has been branded by the press as the spy agency's "deception unit". Though its existence was secret until 2014, JTRIG has developed a distinctive profile in the public understanding, after documents from NSA whistleblower Edward Snowden revealed that the unit had engaged in "dirty tricks" like deploying sexual "honey traps" designed to discredit targets, launching denial-of-service attacks to shut down Internet chat rooms, pushing veiled propaganda onto social networks and generally warping discourse online. Previous reporting on GCHQ established its focus on what it regards as political radicalism. Beyond JTRIG's targeting of Anonymous, other parts of GCHQ targeted political activists and groups deemed to be "radical", even monitoring human rights NGOs. The President of the London-based Privacy International, Simon Davies, asks: "If spying on human rights NGOs isn't off limits for GCHQ, then what is?"

From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

Thursday, August 03, 2017

My Stage 2 complaint re the unauthorised updating of my address by HM Revenue and Customs includes the issue of the unjustified closure of my Self Assessment record by the Customer Service Manager for PAYE and Self Assessment (WITH UPDATE 4/8/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 4 August (11.16am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 4/8/2017 RE: 102nd Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. With a then unprecedented 6 internet cuts on 6 July; 6 cuts on 22 July; 5 cuts on 1 August; 1 cut so far today (as of 4 August at 11.16am).

92nd 1 August 2017, 10.32am
93rd 1 August 2017, 3.47pm
94th 1 August 2017, 4.46pm
95th 1 August 2017, 8.19pm
96th 1 August 2017, 9.31pm

The War on Free Expression




HMRC Customer Service Manager for PAYE and Self Assessment: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record" [emphasis added].

I read a letter from Her Majesty's Revenue and Customs Pay As You Earn (PAYE) and Self Assessment this morning in disbelief. For over three weeks, I have been complaining to HMRC about their unauthorised updating of my address on 11 July; see my blog post of 13 July, HM Revenue and Customs: My Self-Assessment address has been updated by HMRC without my authority and Declan has just been informed by Newham Council that our Housing Benefit may be suspended as a result (WITH DOUBLE UPDATE 14/7/2017). Now HMRC Customer Service Manager (PAYE and SA) John Fitzpatrick tells me that they have gone and closed my Self Assessment record. We have absolutely no idea how far HMRC are going to go with this; see my blog post 20 February, The Central London County Court: District Judge Avent dismisses Declan's claim against the Greater London Authority-commissioned St Mungo's that alleged the falsification and fabrication of data against us (WITH UPDATE 16/3/2017). As I did with my Stage 1 complaint, I have copied HMRC Chief Executive Jon Thompson into my Stage 2 complaint this afternoon:

For the attention of Jon Thompson, Chief Executive and Permanent Secretary of HM Revenue and Customs

Complaints Service (PAYE and SA) Tier 2
HM Revenue and Customs

Address removed for email


3 August 2017

Tax Reference [number removed]

Dear Operational Manager,

I believe that HMRC Customer Service Manager (PAYE and SA) John Fitzpatrick failed to deal properly with my complaint below. I attach his first tier response of 24 July 2017, which I received in this morning's post. Please treat this complaint as a Stage 2 complaint.

Newham Benefits Service (NBS) cannot provide my husband with assurance that his Housing Benefit will not be suspended as a result of the unauthorised updating of my address by HMRC on 11 July 2017. NBS's latest letter is also attached. They say the suspension will be automatic if NBS receives notification of a change in circumstance from either HMRC or the Department for Work and Pensions. As I have repeatedly stressed, my address has not changed since 17 May 2014. Please would you provide me with a letter stating that HMRC will not update my address again without my authorisation.

Further, I never told HMRC that I am self-employed or that I would receive self-employed income. I am not self-employed and I have never declared myself as such to HMRC or Newham Council. Mr Fitzpatrick writes: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record."

Please would you also provide me with immediate assurance that my Self Assessment record has not, and will not, be closed. To clarify, I am employed as the Webmaster for Network for Church Monitoring (N4CM). My 2015-16 Self Assessment tax return only included income from N4CM of £2,967 (untaxed income). Contrary to what Mr Fitzpatrick says, I never told HMRC this was PAYE income. My 2015-16 return included a declaration that I do not have the PAYE tax reference from my employer because my annual earnings fell below the PAYE tax threshold (then £10,600 per year). There is absolutely no justification for the closure of my Self-Assessment record.

This morning I tried speaking with Hazel McMaster at PAYE and Self Assessment Complaints. I was told that she would phone me back, but she never did. I was assured that my Self Assessment record is currently open. I was not, however, provided with any assurance that the issue of the unjustified closure of my Self Assessment record by Mr Fitzpatrick will be handled by HMRC in accordance with the appropriate laws.

Yours faithfully,

Maria Dolores Heavey
NINO: [number removed]

7 July: Complaint to the CEO of Royal Mail: Has Royal Mail declared open warfare on our incoming mail? And this question is raised on top of Internet cuts that are going out of control (WITH DOUBLE UPDATE 10/7/2017)

UPDATE 4 August (12.14pm): I am still waiting for written assurance from HMRC that my address will not be updated by them again without my authority, and that the issue of the unjustified closure of my Self Assessment record by the Customer Service Manager for PAYE and Self Assessment will be handled by HMRC in accordance with the appropriate laws. You couldn't make it up: it has taken us over three years to try and secure our address with HMRC; and now, based on fabricated hearsay evidence which no independent judiciary would accept, the Customer Service Manager for PAYE and Self Assessment writes to me: "...we have closed your Self Assessment record". It is our single indisputable narrative going forward that we are being harassed even by HMRC; see my blog post of 29 November 2016, Will it take the Independent Police Complaints Commission to protect our address with HM Revenue and Customs? (WITH UPDATE 22/12/2016).

Click to enlarge

From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

Monday, July 24, 2017

Facebook remove a book excerpt from one of the Netherlands' leading public intellectuals (WITH UPDATE - DAY 18 10/8/2017)

outrageous of course.

Donald A. Collins, President, International Services Assistance Fund, Washington DC

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 9 August (8.50am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 9/8/2017 RE: 123rd Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. With a then unprecedented 6 internet cuts on 6 July; 6 cuts on 22 July; 6 cuts on 4 August; 3 cuts yesterday; none since midnight today (as of 9 August at 8.50am).

121st 8 August 2017, 2.02pm
122nd 8 August 2017, 3.24pm
123rd 8 August 2017, 10.45pm

The War on Free Expression



http://churchandstate.org.uk/2017/07/faith-and-ethics-abraham-and-isaac/

Dr Pascal Bruckner is one of France's leading public intellectuals. Last month Facebook prevented me from posting to our Facebook page a link to an excerpt from Dr Bruckner's book "The Tyranny of Guilt" (2012); see my blog post of 6 June, A book excerpt from one of France's leading public intellectuals disappears from our Facebook page three times. I have now posted it a fourth time and it has disappeared again (WITH UPDATE - Day 17 21/6/2017). That block lasted 16 days. Now Facebook is treating as spam an excerpt from Prof Paul Cliteur's book "The Secular Outlook" (2010). Prof Cliteur is one of the Netherlands' leading public intellectuals. He is professor of Jurisprudence at Leiden University, the oldest university in the Netherlands. This is my report to Facebook requesting the removal of this block:

For the attention of Mark Zuckerberg, Chairman, Chief Executive and Co-Founder of Facebook

24 July 2017

Dear Facebook,

I posted the following reply to your message in my Support Inbox (please find your message attached):

Please note that the link you are treating as spam is to an excerpt from Paul Cliteur's book "The Secular Outlook". Prof. Cliteur is one of the Netherlands' leading public intellectuals. He is professor of Jurisprudence at Leiden University, the Netherlands. "The Secular Outlook" is published by Wiley-Blackwell; see https://www.amazon.co.uk/Secular-Outlook-Political-Secularism-Philosophy/dp/1444335219.

On 5 April I reported that the page listing all the groups I belong to was not working. With this rectified, I reported on 10 April that I couldn't schedule posts on my page. Then I reported on 12 April that my scheduled posts were not posting. On 6 June I reported that every time I posted to my page a link to an excerpt from a book by Pascal Bruckner, one of France's leading public intellectuals, it disappeared from the page as soon as it was posted. I was unable to post the excerpt from Dr. Bruckner's book to my page until 21 June (a 16-day block).

Thank you in advance for your assistance in this matter.

Regards,
Lola Heavey
https://www.facebook.com/networkforchurchmonitoring/



DAY 18 UPDATE 10 August (10.28pm): Facebook posted a reply message tonight. It reads: "We reviewed your post again and found it does follow our Community Standards. The post is being restored to Facebook. Thanks for your patience, and we apologize for any inconvenience." This therefore records as an unprecedented 18-day block against a particular post; the second of its kind. It's also not uncommon for Facebook to stop me from posting Church and State articles directly to pages and/or groups; see my blog post of 19 June, Facebook's 21st block against our Church and State website since 1 December 2015 (WITH UPDATE 10/8/2017).





From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' - Edd Doerr, President, Americans for Religious Liberty

Wednesday, July 19, 2017

Newham Council: Still no assurance from Newham Benefits Service that our Housing Benefit will not be suspended after HM Revenue and Customs update my address online without my authority (WITH UPDATE 28/7/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 28 July (8.37am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 28/7/2017 RE: 89th Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. With a then unprecedented 6 internet cuts on 6 July; 5 cuts on 18 July; 6 cuts on 22 July; 3 cuts yesterday; none since midnight today (as of 28 July at 8.37am).

The War on Free Expression





Last Thursday 13 July Newham Council confirmed that our Housing Benefit may be suspended as a result of the unauthorised updating on 11 July of my address online by HM Revenue and Customs (HMRC); see my previous blog post of 13 July, HM Revenue and Customs: My Self-Assessment address has been updated by HMRC without my authority and Declan has just been informed by Newham Council that our Housing Benefit may be suspended as a result (WITH DOUBLE UPDATE 14/7/2017). Then last Friday, 14 July, Newham Benefits Service (NBS) told Declan that they had received his email below and that our Housing Benefit "is still open"; there was no assurance, though, that it won't be suspended.

For the attention of Kim Bromley-Derry, Chief Executive, Newham Council

Chris Boylett
Head of Newham Benefits Service
Newham Council

Address removed for email


14 July 2017

Housing Benefit Reference [number removed]

Dear Mr Boylett,

I refer to my wife's email to HMRC CEO Jon Thompson as below.

Please could you provide me with assurance that Newham Benefits Service will not suspend my Housing Benefit as a result of the unauthorised updating of my wife's address by HMRC on 11 July 2017.

I can confirm that my address has not changed. It has been effective from 17 May 2014, not 11 July 2017.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring

71 Queens Road West
Plaistow
London
E13 0PE

Mobile: 0788 043 7681
Email: dheavey@gmail.com

The last two times Declan has had to update his address with HMRC, Newham Council wrote that they suspended our Housing Benefit because the Department of Work and Pensions notified them that our address had changed. The first time this happened, last October, Declan was summoned to a full-blown investigation by NBS. He produced a bundle of 57 pages with a number of further documents, and was interrogated for over an hour and a half by a Senior Council Tax and Benefits Officer before our Housing Benefit was de-suspended. We have absolutely no idea what we could be looking at this time around. (Declan wrote the pre-action letter below in respect of the second such suspension last February.) Suspensions can also last any period of time and the tenant pursued for rent for the length of the suspension.

Click to enlarge

Click to enlarge

UPDATE 28 July (8.58am): The jury is still out on whether Newham Council will suspend our Housing Benefit. No response from NBS to Declan's email of 14 July above; nor from HMRC to my Tier 1 complaint of 9 July (two days before they went and updated my address without my authority), adding fuel to our narrative going forward that we are being harassed and distressed even by HMRC. We are still in two minds as to whether or not we should complain to the Independent Police Complaints Commission (IPCC) about serious staff misconduct, on the part of HMRC, involving criminal or near criminal behaviour; see my blog post of 29 November 2016, Will it take the Independent Police Complaints Commission to protect our address with HM Revenue and Customs? (WITH UPDATE 22/12/2016). We are well familiar with the IPCC; for example, in 2012, Declan complained to the IPCC about the police investigation into the removal of our flat door.
Re: Removal of our flat door

Paragraph 23(ii) of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

On 21 August 2012, Ms McKenzie signed an undertaking to the County Court promising not to harass the Applicant and his wife following her builder’s removal of the door to their flat (see Annex 9, p. 31). The Independent Police Complaints Commission later upheld the Applicant’s appeal against the police investigation of the incident "on information only", stating that "no further action is required by the force in this instance".





From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' - Edd Doerr, President, Americans for Religious Liberty

Thursday, July 13, 2017

HM Revenue and Customs: My Self-Assessment address has been updated by HMRC without my authority and Declan has just been informed by Newham Council that our Housing Benefit may be suspended as a result (WITH DOUBLE UPDATE 14/7/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 14 July (9.16am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 14/7/2017 RE: 61st Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. 4 internet cuts on 25 June; a record-breaking 6 cuts on 6 July; 4 cuts on 12 July; none since midnight today (as of 14 July at 9.16am).

The War on Free Expression





It is our narrative going forward that we are being harassed even by HM Revenue and Customs (HMRC). In my previous blog post, I published my Tier 1 complaint against HMRC after I discovered a stop on my mail (see their note in bold in the first snapshot above). I told them that my address had not changed since 17 May 2014 and therefore did not require updating. I also informed them that such an update could result in the suspension of our Housing Benefit; the last two times Declan has had to update his address with HMRC, Newham Council wrote that they suspended our Housing Benefit because the Department for Work and Pensions notified them that our address had changed. Nonethless, HMRC have gone and updated my address without my authority (see the second snapshot above). It remains to be seen what, if any, effect this email of mine to HMRC CEO Jon Thompson will have on matters:

For the attention of Chris Boylett, Head of Newham Benefits Service, Newham Council

Jon Thompson
Chief Executive and Permanent Secretary
HM Revenue and Customs

Address removed for email


13 July 2017

Tax Reference [number removed]
Housing Benefit Reference [number removed]

Dear Mr Thompson,

Newham Benefits Service (NBS) has confirmed that my husband's Housing Benefit may be suspended as a result of an unauthorised updating of my address by HMRC on 11 July 2017. Please find attached an ACR recording of his phone call to NBS this morning.

Please would you provide me with a letter stating that HMRC will not update my address again without my authorisation. As stated in my Tier 1 complaint below, my home address has not changed since 17 May 2014.

Yours sincerely,

Maria Dolores Heavey
UTR: [number removed]

M: 0788 043 7681
E: dheavey@gmail.com

UPDATE 14 July (10.57am): This morning Declan wrote directly to Head of Newham Benefits Service Chris Boylett for assurance that our Housing Benefit will not be suspended. We think it unlikely that HMRC will provide us with a letter stating that they will not update my address again without my authorisation. This means that we are looking at having to go through their complaints process (Tier 1, Tier 2 and Independent Adjudicator), and then make a complaint to the Parliamentary and Health Ombudsman; that is, if we decide not to complain to the Independent Police Complaints Commission about serious staff misconduct involving criminal or near criminal behaviour; see my blog post of 29 November 2016, Will it take the Independent Police Complaints Commission to protect our address with HM Revenue and Customs? (WITH UPDATE 22/12/2016).

Dear Mr Boylett,

I refer to my wife's email to HMRC CEO Jon Thompson as below.

Please could you provide me with assurance that Newham Benefits Service will not suspend my Housing Benefit as a result of the unauthorised updating of my wife's address by HMRC on 11 July 2017.

I can confirm that my address has not changed. It has been effective from 17 May 2014, not 11 July 2017.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring

UPDATE 14 July (11.42am): Declan has just phoned Newham Benefits Service (NBS). He was told that his email to Chris Boylett above has been received and that our Housing Benefit "is still open"; there was no assurance, though, that it won't be suspended. Still no response from HMRC to my Tier 1 complaint dated 9 July, two days before they went and updated my address without my authority; see my previous blog post of 9 July, We're back again to HM Revenue and Customs: Is it the intention of HMRC to harass me to have their stop on my mail removed? (WITH DOUBLE UPDATE 10/7/2017).

Click to enlarge
Re: Investigatory Powers Tribunal

The Investigatory Powers Tribunal (IPT) dismissed Declan's complaint against the secret services on papers in less than three weeks, on 1 September 2011, stating that it was "obviously unsustainable". This is paragraph 11 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

11. The IPT was created in October 2000 by the Regulation of Investigatory Powers Act and given the power to investigate any complaints against GCHQ, MI5 or MI6, as well as complaints about surveillance operations mounted by the police or any other public bodies. On 5 March 2014 the Guardian reported that the tribunal, which claims to be completely independent of the UK Government, is secretly operating from a base within the Home Office, by which it is funded. The newspaper found that the IPT had investigated about 1,500 complaints, and upheld only 10; five of these concerned members of one family who had all lodged complaints about surveillance by their local council. No complaint against any of the intelligence agencies had ever been upheld. The discovery that the IPT is lodged within a Whitehall department fuelled criticisms of the tribunal that had been levelled by rights groups, lawyers and complainants. The IPT's critics complain that the secrecy is excessive and that its procedures are stacked so heavily in favour of the government and against complainants that it is fundamentally unfair. According to the Guardian, some senior lawyers have described the IPT as "Kafkaesque", while one eminent barrister has dismissed it as "a kangaroo court". The newspaper also reports that as a consequence of the secrecy surrounding the tribunal and the perception that it is unfair, many would-be complainants spurn it.

Click to enlarge

From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' - Edd Doerr, President, Americans for Religious Liberty

Sunday, July 09, 2017

We're back again to HM Revenue and Customs: Is it the intention of HMRC to harass me to have their stop on my mail removed? (WITH DOUBLE UPDATE 10/7/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 10 July (9.06am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 10/7/2017 RE: 56th Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. 4 internet cuts on 25 June; a record-breaking 6 cuts on 6 July; 3 cuts yesterday; none since midnight today (as of 10 July at 9.06am).

The War on Free Expression



On Friday Declan complained to Royal Mail about the treatment of our incoming mail; see my previous blog post, Complaint to the CEO of Royal Mail: Has Royal Mail declared open warfare on our incoming mail? And this question is raised on top of Internet cuts that are going out of control (WITH UPDATE 10/7/2017). Then this Sunday evening I find myself emailing HM Revenue and Customs (HMRC) after discovering a stop to any automated correspondence being issued by them to my address.
From HMRC: "HM Revenue & Customs has been unable to deliver mail to you. Please update your address."

For the attention of Jon Thompson, Chief Executive and Permanent Secretary of HM Revenue and Customs

Complaints Service (PAYE and SA)
Tier 1
HM Revenue and Customs

Address removed for email


9 July 2017

Tax Reference [number removed]

Dear Operational Manager,

I wish to complain that I have been asked on my online account to update my address (please see my name and address box).

I hereby confirm that my current mailing address remains as follows:

Mrs Maria Dolores Heavey
71 Queens Road West
Plaistow
London
E13 0PE

This has been my home address since 17 May 2014; therefore, my address does not require updating. This is not to mention the fact that such an update could trigger the suspension of my husband's Housing Benefit (please see the email and attachment below). Please could you have the offending note removed.

Alternatively, I respectfully request that HMRC show that this cannot reasonably be regarded as a reasonable course of action.

Yours faithfully,

Maria Dolores Heavey
UTR: [number removed]

M: 0788 043 7681
E: dheavey@gmail.com

Click to enlarge

UPDATE 10 July (12.38pm): HMRC are still insisting on my online account that I update my address, notwithstanding the threat to our Housing Benefit if I do so. (According to Newham Council, the Department for Work and Pensions (DWP) and HMRC are tied into the oneSource service they share with Havering and Bexley Councils. The last two times Declan has had to update his address with HMRC, Newham Council wrote that they suspended our Housing Benefit because the DWP notified them that our address had changed.) This morning Declan received this response from Samuel Ford of Royal Mail's Chairman and Chief Executive Office:

Dear Mr Heavey

Thank you for your email on Friday 7th July – I was unable to respond as I was not in the office.

I’m sorry that you have had cause to contact us again to report a problem with the delivery of your mail. It is clear that we let you down once more – and it is especially disappointing that it has occurred despite the action already taken with your previous complaints.

I have therefore contacted senior management in your area to take a top-down approach to this complaint. This method of reporting makes the most senior relevant manager aware of the incident so that patterns are stopped before the problem becomes endemic.

Please be assured that I do understand the severity of this issue, and I am doing everything I can to ensure we get this fixed for you.

I will write as soon as I am able – but if you need anything else from Royal Mail in the meantime please just let me know.

Kind regards

Samuel Ford
Royal Mail - Chairman and Chief Executive Office

UPDATE 10 July (6.05pm): HMRC still have not removed their stop on my mail. Declan has been informed by the Parliamentary and Health Service Ombudsman (PHSO) that my complaint will have to go through HMRC's complaints process (Tier 1, Tier 2 and Independent Adjudicator) before the PHSO will consider the matter. There's no telling from this e-letter of acknowledgement what we are looking at in terms of HMRC:



Perhaps it will be our narrative going forward that we are being harassed even by HMRC; see my blog post of 29 November 2016, Will it take the Independent Police Complaints Commission to protect our address with HM Revenue and Customs? (WITH UPDATE 22/12/2016).

Click to enlarge

From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' - Edd Doerr, President, Americans for Religious Liberty

Friday, July 07, 2017

Complaint to the CEO of Royal Mail: Has Royal Mail declared open warfare on our incoming mail? And this question is raised on top of Internet cuts that are going out of control (WITH DOUBLE UPDATE 10/7/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 10 July (9.06am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 10/7/2017 RE: 56th Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. 4 internet cuts on 25 June; a record-breaking 6 cuts on 6 July; 3 cuts yesterday; none since midnight today (as of 10 July at 9.06am).

The War on Free Expression

A record-breaking six internet cuts in one day yesterday, and today started none the better. On 31 May Declan was assured by Samuel Ford of Royal Mail's Chairman and Chief Executive Office that incidents of 'door stepping' would stop; see my blog post of 19 May, Royal Mail: Complaint to the CEO of Royal Mail about 'door-stepping' incidents following the loss of our employment contracts to the United States (WITH UPDATE 23/5/2017). Nonetheless, this morning we found two letters addressed to Declan on the floor in the upstairs communal hall (all tenants have their own letter box). Declan copied Royal Mail CEO Moya Greene into his latest complaint this morning:

For the attention of Moya Greene, Chief Executive, Royal Mail

Samuel Ford
Chairman and Chief Executive Office
Royal Mail

Address removed for email


7 July 2017

Dear Mr Ford,

Further to your email of 31 May as below. Please note that my mail was delivered to the communal hall again this morning.

Please could you take action to remedy this ongoing breach of your policy and procedures.

Yours sincerely,

Declan Heavey

UPDATE 10 June (9.10am): No response from Royal Mail to Declan's email above. We had hoped this email from Moya Greene last May meant we would receive all future mail through our letter box:

Dear Mr Heavey

Thank you for your e-mail. I am sorry to hear that you have had problems with the handling of your enquiry and have asked my senior team to look into this for you straightaway.

Yours sincerely

Moya Greene
Chief Executive Officer

UPDATE 10 June (10.48am): Declan has just received this response from Samuel Ford:

Dear Mr Heavey

Thank you for your email on Friday 7th July – I was unable to respond as I was not in the office.

I’m sorry that you have had cause to contact us again to report a problem with the delivery of your mail. It is clear that we let you down once more – and it is especially disappointing that it has occurred despite the action already taken with your previous complaints.

I have therefore contacted senior management in your area to take a top-down approach to this complaint. This method of reporting makes the most senior relevant manager aware of the incident so that patterns are stopped before the problem becomes endemic.

Please be assured that I do understand the severity of this issue, and I am doing everything I can to ensure we get this fixed for you.

I will write as soon as I am able – but if you need anything else from Royal Mail in the meantime please just let me know.

Kind regards

Samuel Ford
Royal Mail - Chairman and Chief Executive Office

The question for us now is what difficulties we are about to encounter with HM Revenue and Customs; see my newer blog post yesterday, We're back again to HM Revenue and Customs: Is it the intention of HMRC to harass me to have their stop on my mail removed? (WITH UPDATE 10/7/2017).

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From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' - Edd Doerr, President, Americans for Religious Liberty

Wednesday, July 05, 2017

EDF Energy: Our incoming post targeted too? (WITH UPDATE - DAY 12 7/7/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 7 July (8.14am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 7/7/2017 RE: 50th Internet cut since 26 May 2017)."

We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. 4 internet cuts on 25 June; a record-breaking 6 cuts in one day yesterday; none since midnight today (as of 7 July at 8.14am).

The War on Free Expression

We have been waiting for our EDF electricity bill through the post since EDF produced the bill on Monday of last week. This morning Declan will report the matter to EDF's Executive Liaison Team under complaint reference number 282884655; see my blog post of 24 June, EDF Energy: Complaint to the CEO of EDF Energy about electricity smart meter readings (WITH UPDATE 26/6/2017). All we know is that we have not changed the instruction on our EDF MyAccount service to receive bills through the post. Perhaps our incoming post has been targeted too; see my blog post of 19 May, Royal Mail: Complaint to the CEO of Royal Mail about 'door-stepping' incidents following the loss of our employment contracts to the United States (WITH UPDATE 23/5/2017).

DAY 12 UPDATE 7 July (8.22am): We received our latest EDF bill yesterday evening by recorded post. However, this morning we found two letters addressed to Declan on the floor in the upstairs communal hall (all tenants have their own letter box). This incidence of 'door stepping' was commonplace a couple of months ago; see my newer blog post this morning, Complaint to the CEO of Royal Mail: Has Royal Mail declared open warfare on our incoming mail? And this question is raised on top of Internet cuts that are going out of control (WITH UPDATE 7/7/2017). We had hoped this email from Royal Mail CEO Moya Greene last May meant we would receive all future mail through our letter box:

Dear Mr Heavey

Thank you for your e-mail. I am sorry to hear that you have had problems with the handling of your enquiry and have asked my senior team to look into this for you straightaway.

Yours sincerely

Moya Greene
Chief Executive Officer

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'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' - Edd Doerr, President, Americans for Religious Liberty