Monday, August 14, 2017

Her Majesty's Revenue and Customs has refused to record my complaint about serious staff misconduct which was sent to them by the Independent Police Complaints Commission? (WITH UPDATE 16/8/2017)

Re: Internet cuts since 26 May 2017

From my earlier blog post's Update 17 August (8.16am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 17/8/2017 RE: 130th Internet cut since 26 May 2017)."

18 August (3.16pm): We had to suspend work on our Church and State website on 15 June after 4 internet cuts in one night. With a then unprecedented 6 internet cuts on 6 July; 6 cuts on 22 July; 6 cuts on 4 August; 5 cuts on 16 August; 1 cut so far today (as of 18 August at 3.16pm).

1. 121st 8 August 2017, 2.02pm
2. 122nd 8 August 2017, 3.24pm
3. 123rd 8 August 2017, 10.45pm
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4. 124th 9 August 2017, 12.49pm
5. 125th 9 August 2017, 3.14pm
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6. 126th 16 August 2017, 10.46am
7. 127th 16 August 2017, 11.01am
8. 128th 16 August 2017, 7.02pm
9. 129th 16 August 2017, 8.16pm
10. 130th 16 August 2017, 9.12pm
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11. 131st 18 August 2017, 2.02pm

The War on Free Expression






HMRC Customer Service Manager for PAYE and Self Assessment: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record" [emphasis added].

It is our single indisputable narrative going forward that Declan and I are being harassed even by Her Majesty's Revenue and Customs (HMRC). This morning I received an email from HMRC Pay As You Earn (PAYE) and Self Assessment that was no more than a version of a letter dated 4 August 2017 that I received from them last Saturday. I complained later on Saturday to the Independent Police Complaints Commission (IPCC) about serious misconduct by HMRC staff involving criminal or near criminal behaviour. I not only complained about HMRC PAYE & SA updating my address on 11 July without my permission, but also their subsequent closure of my Self Assessment account based upon "fabricated hearsay evidence which no independent judiciary would accept". If HMRC do not write to me, or write to me to say my complaint has not been recorded by them, I have a right of appeal to the IPCC against the non-recording of my complaint. It remains uncertain whether or not HMRC has refused to record my complaint:

For the attention of Jon Thompson, Chief Executive and Permanent Secretary of HM Revenue and Customs

John Hughes
Customer Service Adviser
HM Revenue and Customs

Address removed for email


14 August 2017

Dear Mr Hughes,

Thank you for your call this morning. I understand that HMRC may not have refused to record my complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour, which the Independent Police Complaints Commission sent to your Professional Standards Department or equivalent on 12 August.

Yours sincerely,

Maria Dolores Heavey
NINO: [number removed]

Re: Her Majesty's Revenue and Customs

Complaint about serious staff misconduct involving criminal or near criminal behaviour overseen by the Independent Police Complaints Commission.

12 August 2017

This morning I received the attached letter dated 4 August 2017 from HMRC PAYE & Self Assessment. Please treat this complaint as a complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour.

I wish to complain about the updating of my address by HMRC PAYE & SA on 11 July 2017, which was done without my authority. By email dated 9 July 2017, I specifically informed HMRC PAYE & SA that my address had not changed and that such an update may result in the suspension of my husband's Housing Benefit. Nonetheless, HMRC PAYE & SA updated my address against my expressed wishes and with no regard for the detrimental effect this may have on myself and my husband.

I also wish to complain about the then subsequent closure of my Self Assessment account by HMRC PAYE & SA on the grounds that I told them I was self-employed. I have never told HMRC that I am self-employed. The closure of my SA account could only, therefore, have been based on fabricated hearsay evidence which no independent judiciary would accept. HMRC PAYE & SA have reopened my SA account and updated their records to show that I am not self-employed, but they have not provided any evidence to support the closure of my SA account in the first instance.

I am looking for HMRC Professional Standards to uphold this complaint about serious misconduct by HMRC staff involving criminal or near criminal behaviour.

As soon as I can I will publish the letter dated 4 August 2017 that I received from HMRC last Saturday; see my previous blog post, Is this letter I received from HM Revenue and Customs this morning so outrageous that TinyPic will no longer permit me to upload images or videos to their website? (WITH UPDATE - DAY 3 14/8/2017). We are well familiar with the IPCC. For example, Declan complained to the IPCC about the police investigation into the removal of our flat door in 2012. It was the IPCC's finding on that occasion that since our then landlady had subsequently signed an undertaking to the County Court promising not to harass us, there was no requirement for the Metropolitan Police Service to take further action.
Re: Removal of our flat door

Paragraph 23(ii) of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

23(ii) On 21 August 2012, Ms McKenzie signed an undertaking to the County Court promising not to harass the Applicant and his wife following her builder's removal of the door to their flat (see Annex 9, p. 31). The Independent Police Complaints Commission later upheld the Applicant's appeal against the police investigation of the incident "on information only", stating that "no further action is required by the force in this instance".



UPDATE 17 August (8.50am): In my previous blog post I publish the content of the letter dated 4 August 2017 that I received from HMRC last Saturday, 12 August. However, I cannot publish the letter itself because since I received it, I haven't be able to upload images or videos to TinyPic (an unprecedented 6-day block to date). No response either from TinyPic to this report of mine following my receipt of this now-infamous HMRC letter:

12 August 2017

Dear TinyPic,

I cannot upload any images to the TinyPic website on any of four laptops. I run Windows 7 and 10.

When I try to upload an image all I get is "This image or video has been moved or deleted". Please see the attached screenshot.

Thank you in advance for your assistance in this matter.

Regards,
Lola Heavey



From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

Saturday, August 12, 2017

Is this letter I received from HM Revenue and Customs this morning so outrageous that TinyPic will no longer permit me to upload images or videos to their website? (WITH UPDATE - DAY 6 17/8/2017)

Re: Blocks on public access to our Church and State website since 26 July 2016

From my earlier blog post's Update 17 August (8.16am):

"And it's not just Facebook blocks, blocks on public access to our Church and State website and the daily targeting to fluctuating degrees of category pages throughout the site that Declan and I are dealing with these days. We have also been dealing with Internet cuts since 26 May. See my blog post of 21 June, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 17/8/2017 RE: 130th Internet cut since 26 May 2017)."

17 August (11.35pm): 664 blocks on public access to our Church and State website since 26 July 2016 (111 blocks last year). See my blog post of 16 January, The blocks on public access to our Church and State website continue unabated (WITH UPDATE 17/8/2017 RE: 661st block since 26 July 2016). An unprecedented escalation of 52 blocks in one week at the end of April that kicked off with our focus on Denmark's cartoon crisis. 30 blocks last week; 17 blocks this week; 3 blocks yesterday; 3 blocks so far today (as of 17 August at 11.35pm).

1. 636th 13 August 2017, 12.32am
2. 637th 13 August 2017, 3.45am
3. 638th 13 August 2017, 4.47am
4. 639th 13 August 2017, 6.39am
5. 640th 13 August 2017, 8.10am
6. 641st 13 August 2017, 9.50am
7. 642nd 13 August 2017, 3.16pm
8. 643rd 13 August 2017, 5.58pm
9. 644th 13 August 2017, 6.52pm
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10. 645th 14 August 2017, 3.40am
11. 646th 14 August 2017, 4.01am
12. 647th 14 August 2017, 6.38am
13. 648th 14 August 2017, 8.08am
14. 649th 14 August 2017, 2.01pm
15. 650th 14 August 2017, 3.03pm
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16. 651st 15 August 2017, 12.03am
17. 652nd 15 August 2017, 1.56am
18. 653rd 15 August 2017, 3.39am
19. 654th 15 August 2017, 5.34am
20. 655th 15 August 2017, 10.51pm
21. 656th 15 August 2017, 3.11pm
22. 657th 15 August 2017, 4.34pm
23. 658th 15 August 2017, 6.45pm
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24. 659th 16 August 2017, 3.11am
25. 660th 16 August 2017, 4.34am
26. 661st 16 August 2017, 6.45am
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27. 662nd 17 August 2017, 12.05pm
28. 663rd 17 August 2017, 2.53pm
29. 664th 17 August 2017, 10.46pm

The War on Free Expression






HMRC Customer Service Manager for PAYE and Self Assessment: "We previously asked you to complete Self Assessment tax returns because you told us that you would receive self-employed income. However, your 2015-16 return only included income of £2,967 from Network for Church Monitoring and as you had told us that this was PAYE income, we have closed your Self Assessment record" [emphasis added].

We thought that it was bad enough when Her Majesty's Revenue and Customs (HMRC) updated my address without my authority on 11 July; this despite the fact that I specifically informed HMRC Pay As You Earn (PAYE) and Self Assessment that my address had not changed and that such an update may result in the suspension of our Housing Benefit. Then I received a letter from HMRC PAYE & SA stating that they had closed my Self Assessment account; this despite the fact that I never told HMRC that I was self-employed. Perhaps they had the termination of our housing benefit in mind when they closed my SA account, if not also creating trouble for Declan in Companies House. I have completed the Independent Police Complaints Commission's online complaints form for transmission by the IPCC to the Professional Standards Department of HMRC (see my previous blog post published this afternoon). I did this after receiving a letter dated 4 August 2017 from HMRC this morning. Within minutes of receiving the letter, I discovered that I could not upload images or videos to the TinyPic website on any of our four laptops. Is this letter from HMRC so outrageous that TinyPic will no longer permit me to upload images or videos to their website?

4 August 2017

Dear Mrs Heavey

Thank you for your telephone call of 3 August 2017.

I am sorry we closed your Self Assessment account and for the concern, we have caused you and Mr Heavey.

I spoke with Mr Heavey on 3 August 2017. I confirmed we have reopened your SA account and updated our records to show that you are not Self Employed.

We will not to (sic) update your address unless we receive written confirmation from you.

If you tell other government departments about a change to your address, our systems will automatically update your records.

If you have any further enquiries regarding the above, please write to at (sic) the above address or call me on 03000 513264. I will be happy to help.

Yours sincerely

Mr D Buchanan
Customer Service Adviser

My previous blog post (12.46pm): Independent Police Complaints Commission: My Complaint about serious misconduct by HM Revenue and Customs staff involving criminal or near criminal behaviour (WITH UPDATE 12/8/2017)

DAY 6 UPDATE 17 August (8.30am): I still cannot upload images or videos to TinyPic - an unprecedented 6-day block to date. No response either from TinyPic to this report of mine last Saturday morning:

12 August 2017

Dear TinyPic,

I cannot upload any images to the TinyPic website on any of four laptops. I run Windows 7 and 10.

When I try to upload an image all I get is "This image or video has been moved or deleted". Please see the attached screenshot.

Thank you in advance for your assistance in this matter.

Regards,
Lola Heavey



From My Picks:

9 June: Ministry of Justice: Complaint to the Lord Chancellor and Secretary of State for Justice against the County Court at Central London, Royal Courts of Justice (WITH UPDATE - Day 13 21/6/2017)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty